Guidance for Suppliers
Supplier Engagement Programme Welcome Pack contains further details and guidance
For any process queries or documentation guidance contact email@example.com
For any log-in or technical difficulties contact firstname.lastname@example.org
1. Supplier engagement programme
- All businesses which are to be Fast Forward audited must first join the Supplier Engagement Programme (SEP)
- Once you’ve signed up, you can book and attend Supplier Training (1 free place per year) where you’ll receive details of the audit documentation checklist and action plan.
- Details of Supplier Training, Webinars and Supplier Forum are available to book here now.
- Once you’re signed up to the SEP, the Brand will upload your details to SupplyShift
- The Brand will then send you the ‘FF Pre-audit Checklist’
2. Pre-audit planning
- You’ll receive an email to confirm the ‘Pre-audit Checklist’ has been sent to you, and you can then log into SupplyShift. The first time you log in you’ll create your account.
- Open and complete the ‘FF Pre-audit Checklist’ [Guidance Document & Training Video]
- Brand reviews the ‘FF Pre-audit Checklist’ has been completed
- Brand will then submit ‘FF Pre-audit Checklist” to the Audit Body and commission an audit
- Audit body reviews pre-audit supplier questionnaire, previous audit information, corrective actions, confirms scale of the audit, agrees need for interpreters and provides the business and/or the Brand(s) with financial quote and written contract (via email).
- Supplier/Brand confirms intention to proceed, pays agreed audit fee to Audit Body and signs contract.
- The commissioning Brand is the audit owner. The Brand and Supplier agree payment arrangements for the audit.
- Audit Body allocates date and auditor and sends Confirmation of Audit letter (via email)
- Independent auditor carries out audit & sets corrective actions including if they’re for desktop or audit review.
- Submits audit on SupplyShift.
- Suppliers and Brands can see the audit outcome grade (Under Review/Developing/Performing/Leading) & the Corrective Action Plan.
- Brands can view the full report.
4. Post-audit and follow-ups
Please note current audits will be continue to be conducted on the current reporting format Complyer until further notice as there is a fault on SupplyShift that is being worked on by a Third Party. If you would like to evidence progress before your next audit, you may email your Lead Brand evidence.
- Log-in to SupplyShift – You can review corrective actions on SupplyShift and add comments, documents, photos etc to evidence progress made [Guidance Document & Training Video]
- In SupplyShift, you can use the dashboard to view corrective actions & filter by timeframe, section, question, compliance status, recommended timeframe and recommended verification method [Training Video]
- Brands will review evidence of improvements against corrective actions submitted on SupplyShift, and inform shared Member Brands of progress made.
- Brand will commission a follow-up if required.
- Auditors will close off corrective actions on SupplyShift, either by desktop review or follow-up/full re-audit